If you’ve decided to cancel your Windscribe subscription, this guide will walk you through the process. Whether you’re looking to stop auto-renewal or request a refund, we’ve got you covered.
What is Windscribe’s Subscription Model
Windscribe offers both free and paid plans. The free plan provides limited features, while the paid “Pro” plan offers additional benefits such as more server locations and enhanced security features. Paid subscriptions are typically set to auto-renew unless manually canceled.
How to Cancel Your Windscribe Subscription
Via Windscribe Website (Browser)
- Log into your account on the Windscribe website.
- Navigate to the My Account page.
- Under the Account Status section, locate the Cancel Subscription link.
- Click on it and follow the prompts to confirm your cancellation.
Refund Policy and Eligibility
Windscribe offers a 7-day money-back guarantee for new subscriptions. To be eligible for a refund:
- The request must be made within 7 days of the initial purchase.
- You should have used less than 10GB of data during this period.
To request a refund, contact Windscribe support through their support page. Provide your account details and reason for the refund request.
What Happens After Cancellation?
After canceling your subscription:
- You will retain access to your paid plan until the end of the current billing cycle.
- Auto-renewal will be disabled, and you won’t be charged again unless you resubscribe.
If you cancel a monthly plan on the 3rd day, for example, you’ll still have access for the remaining 27 days. Similarly, canceling an annual plan 2 months in will still grant you access for the remaining 10 months.
Deleting Your Windscribe Account
If you wish to permanently delete your Windscribe account:
- Log into your account on the My Account page.
- Scroll to the Delete Account section.
- Enter your password and provide a reason for deletion.
- Click Delete Account to confirm.
Common Issues and Troubleshooting
- Still Being Charged After Cancellation: Ensure you canceled the subscription through the official Windscribe website and not just through an email unsubscribe link. If you’re still being charged, contact Windscribe support for assistance.
- Refund Not Processed: If you’re eligible for a refund but haven’t received it, reach out to Windscribe support with your account details and refund request.
Alternative VPN Services
If you’re considering alternatives to Windscribe, here are some options:
- ExpressVPN: Offers fast speeds and a wide range of server locations.
- NordVPN: Known for its strong security features and reliable performance.
- ProtonVPN: Provides a free tier with no data limits and strong privacy policies.
Conclusion
Canceling your Windscribe subscription is a straightforward process. By following the steps outlined above, you can manage your subscription according to your needs. Remember to review Windscribe’s refund policy to determine if you’re eligible for a refund. If you encounter any issues, Windscribe’s support team is available to assist you.
